As the situation with Covid-19 continuously changes and we are monitoring Canada’s Public Health website, the EOHU website and The BAO website, attending every webinar that is offered by the Ontario Funeral Association and then implementing any changes in regards to precautions that we are taking here at the funeral home to keep the families we serve and our staff safe. The following information is based on regulations from the provincial government & our local health unit.

Funerals, Visitations & Receptions have unlimited attendance if all attendees are vaccinated. You will be required to show proof of vaccination and photo ID if attending a full capacity funeral, visitation or reception.

If the family hosting the Funeral, Visitation & Reception does not wish to have the building at capacity then attendees are NOT required to be vaccinated. Capacity limits will be in place and  will vary depending on the venue.

Registration is required to attend all indoor events.  

You do NOT have to be vaccinated to enter the funeral home during day to day business operations.

What We're Doing:

The health and safety of our families, members of the public and our staff continues to be our top priorities.

Our statement and policies regarding this situation may change day-to-day to ensure the heath and safety of our families and staff, as well as to comply with local and provincial governments and our governing board's directives.

In an effort to minimize direct contact we are not able to  have self serve refreshment stations available.

In an effort to minimize direct contact, we ask that you avoiding shaking hands or physical contact with the members of the family you are here to visit.

We request that guests who are experiencing any cold or flu-like symptoms including fever, cough and shortness of breath or have been in contact with or have recently traveled to refrain from visiting our facilities at this time.

We use cleaning and disinfecting protocols to clean our facilities after each service with particular attention paid to high touch items.

We have increased the frequency of cleaning and disinfecting public areas every morning and evening.
Proper and frequent hand washing is vital to help combat the spread of viruses.
Additional hand sanitizer has been placed in different areas of the building.

Please know that you are not alone. These very difficult restrictions will have an effect on the way we honour those we’ve lost but we are committed to helping you and your family to the best of our ability.  

As always, this is a fluid situation that is changing everyday and we will continue to update you. We thank you for your continued support and understanding as we navigated this together.

Mark and Lisa Henderson